I attended the Elevating Customer Obsession Leadership Summit organized by Pauline Macharia a seasoned Customer Experience leader and now founder CEO of Reimagine+. The two-day transformative event was held at Karen Country Club on the 27th and 28th of November Read more…
Robert Greene argues that whether you like it or not, you’re part of an ongoing power struggle. You’re either striving for power and wielding it, or you’re a pawn being manipulated by someone more powerful. The choice of your role Read more…
Zero to One envisions how entrepreneurs can start from nothing and grow into something. The next Billionaire entrepreneur will not come from creating Facebook, Google, Apple, Instagram, TikTok, or Microsoft. If you are copying these ideas you are on a Read more…
Dubai is an inspirational story that shows what visionary leadership can do for a country and its people. Dubai under the guidance of HH Sheikh Mohammed Bin Rashid Al Maktoum has become a jewel of the Arab nations. I had the opportunity Read more…
This is the shortest and most straightforward book to read. It is written by Dr Spencer Johnson. The book helps us navigate change and find new ways to go about life when our current circumstances change. The advice from the Read more…
The sketch above was my 2023 new year challenge to sketch my son. I did it with a HB and 4B pencil. Art was my first love and I loved drawing on any surface I found. I started drawing when Read more…
Outsourcing is not a new concept and has been gaining traction in the recent past. Those who are new to outsourcing ask why? Corporations can outsource many aspects of their business. These include; An interesting analogy to understanding this is Read more…
Is Success Predictable? Success just like failure is predictable. Think of any successful people in your circle of friends or connections. They probably have the traits below, you can add more in the comments section; Hardworking Persistent Disciplined Punctual/ Time Read more…
It is no secret that AI (Artificial Intelligence) is taking over many aspects of our lives. Chatgpt has many use cases including web search as one of the biggest opportunities for companies like Microsoft and Google. Many other productivity tools Read more…
Top BPO Companies in Africa Africa has become one of the key destinations for many BPO providers and clients. Many factors are making Africa a destination of choice for BPO business. Africa has a growing base of well-educated youth who Read more…